Privacy Policy

1. Introduction

Summit Collective ("we," "our," or "us") is committed to protecting the privacy and personal data of individuals who engage with our services. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) and other applicable data protection laws.

This policy applies to personal data collected through our website, during service engagements, and through other interactions with our organization.

For questions about this Privacy Policy or our data practices, please contact us at [email protected].

2. Data Collection

Personal Data We Collect

We collect personal data that you provide directly to us, including:

• Name and contact information (email address, phone number, business address)
• Professional information (job title, organization, role)
• Communication preferences and inquiry details
• Information provided during facilitation sessions, coaching engagements, or advisory services
• Feedback and correspondence with our team

Automated Data Collection

When you visit our website, we may automatically collect certain information through cookies and similar technologies:

• Device and browser information
• IP address and location data
• Website usage patterns and navigation data
• Referring website information

For more information about our use of cookies, please refer to our Cookie Policy.

3. Legal Basis and Purpose of Processing

We process personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: To fulfill our obligations under service agreements
• Legitimate Interest: For business operations, service improvement, and communication purposes
• Legal Obligation: To comply with applicable laws and regulations

Purposes of Data Processing

We use personal data for the following purposes:

• Delivering facilitation, coaching, and advisory services
• Responding to inquiries and service requests
• Maintaining client relationships and communication
• Processing payments and managing accounts
• Improving our services and website functionality
• Complying with legal and regulatory requirements
• Sending service updates and relevant information (with your consent)

4. Data Sharing and Disclosure

We do not sell or rent personal data to third parties. We may share personal data with:

• Service Providers: Third-party vendors who assist with website hosting, email services, payment processing, and analytics (under confidentiality agreements)
• Professional Advisors: Legal, accounting, or other professional consultants when necessary for business operations
• Legal Authorities: Government agencies or regulatory bodies when required by law

All third-party service providers are required to maintain appropriate data protection standards and use personal data only for specified purposes.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary based on data type:

• Client engagement data: Retained for the duration of the engagement plus seven years for business records
• Contact inquiries: Retained for two years unless an ongoing relationship develops
• Marketing communications: Retained until consent is withdrawn
• Website analytics: Typically retained for 26 months

6. Data Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure servers and access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Confidentiality agreements with staff and service providers

While we take reasonable precautions, no method of transmission or storage is completely secure. We cannot guarantee absolute security of personal data.

7. Your Rights

Under the PDPA and other applicable data protection laws, you have the following rights regarding your personal data:

• Right to Access: Request confirmation of what personal data we hold about you and obtain a copy
• Right to Correction: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of personal data in certain circumstances
• Right to Withdraw Consent: Withdraw consent for data processing where consent is the legal basis
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing based on legitimate interests

To exercise these rights, please contact us at [email protected]. We will respond to requests within 30 days, as required by the PDPA.

8. Marketing Communications

We may send marketing communications about our services with your consent. You can opt out of marketing emails at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us directly at [email protected]

Opting out of marketing communications does not affect service-related communications necessary for active engagements.

9. International Data Transfers

Personal data is primarily processed and stored in Singapore. If we transfer data outside Singapore, we ensure appropriate safeguards are in place, such as:

• Data transfer agreements with equivalent protection standards
• Use of service providers certified under recognized data protection frameworks
• Ensuring the receiving jurisdiction has adequate data protection laws

10. Children's Privacy

Our services are intended for business and professional use. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have collected personal data from someone under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending notification to registered email addresses for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

13. Complaints and Supervisory Authority

If you believe your personal data has been mishandled or you are dissatisfied with our response to a data protection request, you have the right to lodge a complaint with: